FAQ’s

No, dry cleaning is on us! Don’t worry about cleaning the dress, this service is included in the hire fee.

Perth rentals: please return the dress to 94 Promontory Parade Ballajura WA 6066.
Interstate rentals: Please place your prepaid return satchel (provided with your order) in any YELLOW Express post box or Post Office on the date specified on this card.

We clean and steam all the dresses before pickup. Please DO NOT IRON the dress if you later get slight creases. Please steam it on low heat with a clothes steamer or hang it in your bathroom while you shower, the steam will help remove creases.

We understand that sometime accidents do happen. Should you have an accident with food/ drink etc., please do not attempt to clean the dress yourself! Just let us know what happened and our expert dry cleaners will do the cleaning for you.
There may be extra charges in severe cases for cleaning, repairs or replacement.

We depend on our customers returning their dresses in time to enable us to get it ready for the next customer. If you return your rental late, without previously discussing it with us, you may be charged a late fee to your credit card.

Contact us on 0450 687 800 or email poisonivydresshire@outlook.com.au

Yes! Visit our Store: Unit 7/41 Holder Way, Malaga, WA 6090

Yes, we can! We ship to all major cities using Express next day delivery.
Simply select the Express Post-delivery option at checkout.

You can book your dress up to 12 months in advance.

Rentals are for either 4 days or 8 days. If you require an extended booking, please discuss it with us.

We offer same day hire for pickup from our Malaga store.